Special Events Coordinator

Summary:

The Special Events Coordinator primarily assists and manages the coordination of non-baseball special events.

Responsibilities:
• Maintain records of all customers and prospects by utilizing CRM software, TripleSeat
• Coordinate the selling, booking and contracting of special events through CRM software, TripleSeat
• Assist with maintenance of merged Werner Park game and event(s) calendar
• Act as event manager at Werner Park on the day of the event
• Coordinate reports after each special event, including sending satisfaction surveys to clients and reporting them as needed
• Meet or exceed budgeted yearly department, sales, and event goals
• Build and foster relationships with past, current and potential new clients to secure special events at Werner Park
• Research, develop and manage a list of potential new partners
• Proactively create opportunities for new business with existing customers
• Lead ballpark tours with the intent of closing business
• Provide excellent customer service and care to all customers and prospects
• Networking at in-house and off-site events to generate new leads for special events
• Act as the lead contact with parent company, DBH, on national events
• Act as the lead military/Offutt liaison for club by building and maintaining relationships with the intent to help build team promotional nights and club special events
• Work with the front office team, as needed, to achieve the objectives of sales, marketing, tickets, and community relations departments through sales calls
• Other duties as assigned

Knowledge and Skill Requirements:
• Bachelor's Degree in Event Planning, Hospitality or Sports Marketing/Management or related field preferred
• Excellent customer service skills
• Ability to solve problems quickly
• Attention to detail
• Ability to prioritize and manage multiple projects
• Excellent written and verbal communication skills
• Good working knowledge of computer programs including Microsoft Word, Excel, Power Point, Internet and database programs
• Valid driver's license and ability to drive for organizational business
• Ability and willingness to work varied and long hours including nights, weekends and holidays

Working Conditions:

This job operates in an office environment located at a ballpark. This individual routinely uses standard office equipment such as computers, phones and copiers. During games and events, this individual may be exposed to extreme weather conditions. Reference: ECNJOBID-66-249-74-136 in the application