Sr. Event Operations Manager

Kick off your exciting career in Event Security with Allied Universal Event Services, the go-to leader in crowd management and event staffing. We offer job opportunities in event staff, security, operations, and administrative roles. • Maintain future work schedules by only assigning appropriately trained personnel; implement and improve detailed tracking staff and their completed training and certifications; develop and implement staffing plans to ensure physical security workforce is prepared for emergency operations as well as long-term growth of the workforce • Act in an Event Management oversight capacity to ensure effectiveness of event staff to ensure they are meeting vendor and client expectations; develop and implement quality assurance programs; provide expert advice regarding resolution of any shortcomings • In partnership with Hiring Specialist and Recruiting team, maintain active involvement in the recruitment, interviewing, selecting, and training of new employees; participate in the completion of performance appraisals, handling employee grievances or complaints and disciplining employees after consultation with the Branch Manager/General Manager • Establish and maintain an onsite inventory of critical supplies in collaboration with the site team to include but not limited to emergency medical provisions, emergency rations, flashlights, batteries, inclement weather clothing, etc. • 4 -5 years minimum of experience working in the event security industry in a management capacity ideally working in a convention center setting or at large sporting venues • High school diploma or equivalent • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment • Prior work experience as a team leader, preferably in event, customer, or protective services industry • Proven ability to influence key business partners • Ability to build strategic vision and drive organizational change • Strong organization and planning skill with the ability to work in and define ambiguity/gray areas • Advanced computer skills and proficiency • Strong inter-personal and networking skills with a strong ability to work in a team environment • Ability to multi-task, discerns patterns in detail • Excellent oral and written communication skills • Able to speak clearly, give direction, and provide guidance to employees and security staff during emergencies • Planning and organizing • Proficiency with Microsoft Office and/or Google Applications • Problem solving skills • Coaching, mentoring, motivating skills • Active listening skills • Able to assess and evaluate situations effectively • Able to synthesize facts, concepts, principles • Able to identify critical issues quickly and accurately • Able to compile, sort, and interpret data • Research and investigation skills, able compile information into concise reports • Write informatively, clearly, and accurately • Setting and achieving goals • Teamwork skills • Negotiation skills • Forecasting; predicting skills • Attention to detail Allied Universal is an Equal Opportunity Employer.