Team Leader & Events Coordinator

The FOH Shift Leader & Events Coordinator is a dual-role position responsible for leading front-of-house (FOH) operations during assigned shifts while also planning, coordinating, and executing events both in-restaurant and off-site. • Monitor and meet or exceed all established FOH metrics, including speed of service, food quality, attentive/courteous service, guest experience, and cleanliness. -Team Coordination & Communication: • Regularly coordinate with the Director team regarding monthly goals and personnel actions • Provide continuous coaching and training to all FOH team members Event Planning & Execution (50%): Experience: • 2+ years of experience in restaurant operations, specifically in a FOH leadership role. Additional Qualifications and Requirements: • Smile • Create and Maintain Eye Contact • Speak Enthusiastically • Make Emotional Connections with Guests • Reliable transportation • Strong people skills with a desire to serve Team Members • Strong commitment to superior customer service • Ability to manage Team Member behavioral and performance issues • Ability to work in a team environment with shared ownership and responsibility