The AC Hotel in downtown Greenville, is seeking an energetic and customer-focused Venue Concierge to join our team at Seratonic Venue & Lounge. As a Venue Concierge, you play a key front-line role in ensuring a seamless and enjoyable experience for guests. Responsibilities include ticket scanning, line management, food and beverage expediting, and general guest assistance throughout the venue. Essential Job Functions: • Greet guests upon arrival with a friendly and welcoming attitude • Scan digital and physical tickets accurately using handheld devices • Assist with guest entry, re-entry, and exit to maintain smooth traffic flow • Monitor lines and provide crowd control assistance as needed • Deliver food and beverage orders from service areas to designated VIP guests • Provide accurate venue information and directions to guests • Respond to guest concerns or escalate issues to the appropriate supervisor • Maintain cleanliness and order in guest-facing areas during events • Follow all safety, security, and alcohol compliance policies Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.
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