Venue Manager

Playing a vital role on the 828 team, the Venue Manager at UNION is accountable for delivering monthly sales targets across all venue revenue streams, as well as the overall success of the venue. • Deliver against monthly sales targets for space, planning, goods & decor, and beverage • Oversee the sales cycle from client inquiry to final booking, including prospecting • Network with local vendors and local professional groups to identify opportunities for new events, competition, and market trends • Onsite for tours, events, walkthroughs and Walkthrough Wednesdays, and rehearsals • Host team meetings to discuss event schedules, client interactions, and workflows • Partner with 828 Venue Management Company Marketing & Sales to ensure information about the local market is appropriately understood to ensure optimal local marketing & sales execution • Ensure prompt, friendly service according to company guidelines, including response to client and company emails within one business day • Leverage CRM and event management software to execute and manage client services, appropriate internal & external event forms & deliverables, and employee documents • Hire, train, and manage all venue staff, including scheduling all shifts, managing and approving PTO, payroll, and learning & development • Perform regular venue observations and walkthroughs to address cleanliness, wear & tear, repairs and maintenance; replenish supplies inventories as needed • Act as the venue liaison between local vendors and the venue team regarding policy questions, Epic Vendor list, marketing partnerships, etc. • Handle client or guest complaints, excessive cleaning/damage fees, vendor concerns, and venue staff questions as needed, including on non-scheduled event days • Complete ad hoc requests and/or projects from other 828 Venue Management Company departments • Cross-Venue Support: Ad-hoc tasks and support at other 828 Venue Management Company venues in the market, including assisting with sales efforts, events, or operations as needed. At 828, we are committed to unlocking unique and memorable experiences for ALL. We are

Create an account to see the full posting, access our search engine, and more.