Venue Planner

Promote, sell, manage, and operate new and existing adult group sales business for the Desert Botanical Garden including special event ticket sales, and other special engagements. Essential Duties • Promote, sell, coordinate, and execute facility rental events at the Garden for the purpose of meeting or exceeding monthly sales goal and client satisfaction • Conduct site tours with prospective and current clients; follow up on sales leads from Garden web requests, email inquiries, phone inquiries and print or web-based marketing. • Meet with client, caterer, and event planner (when applicable) and/or other required vendors to conduct a final walk through of event; prepare event set-up diagrams and timelines based upon the client’s needs and Garden requirements • Meet with client, and wedding planner (when applicable) to conduct wedding rehearsals • Manage the “day of” each event to ensure that set-ups are performed properly (assist if needed); solve any conflicts that may arise from deliveries, scheduling, catering, etc. Manage Group Sales-related ticket programming and databbase maintenance • Develop new accounts and expand existing accounts for repeat business • Create and distribute annual updates utilizing the Destination Management Companies (DMC), Convention and Visitors Bureau (CVB), and Concierge database • Follow up with group tour leads including those provided by DMC’s and CVB, including familiarization tours for media and meeting planners • Host promotional events at the Garden when applicable to promote specialized tour and venue offerings (e.g. inviting DMC/CVB/Concierge for a lunch/breakfast and tour) • Manage the facility rental and group reservation spreadsheet and reporting to the Garden’s Accounting Office • Create, train and assist with meeting and event bookings through the Garden’s venue booking system; Tripleseat. • Minimum of two years’ experience in customer service, sales, event management, or related field; Marketing/PR and volunteer management experience helpful.