## Join our team at Woodcliff Hotel / Schulte Hospitality Group
Woodcliff Hotel / Schulte Hospitality Group is seeking a dynamic, service-oriented Wedding/Event Planning Manager to join our team. Schulte Hospitality Group is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Hospitality Group, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Hospitality Group provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
- Work Today, Get Paid today, with Daily Pay!
- Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
- Multiple Health Insurance and Life Insurance options
- 401k Plan + Company Match
- Paid Parental Leave
- Paid Time Off
- Holiday Pay
- Pet Insurance
- Employee Assistance Program
- Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
We are a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. Our portfolio spans more than 200 locations across 38 states and 3 countries and includes brands like Marriott, Hilton, IHG and Hyatt as well as unique, independent, boutique and lifestyle properties.
### A snapshot of the role and day-to-day
You will be responsible for learning the hotel brand and strategy and delivering service excellence to drive customer loyalty and grow share of the account. You will identify and solicit new accounts through telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in-person interactions. When proposing and contacting groups and events, you will provide clients advice on all aspects of hotel facilities and services.
Daily activities and responsibilities include:
- Establishing a client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel
- Negotiating food and beverage, function space, room rates, and hotel services to meet or exceed hotel revenue goals
- Achieving all predetermined sales goals for revenue and sales activity
- Negotiating contracts according to company standards and ensuring all pertinent aspects of solicitation, closing, and customer communications are complete and documented
- Accurately recording all bookings or lost business for the hotel and completing daily/weekly/monthly reports as directed by the DOS/GM
- Conducting tours of the hotel and banquet facilities and entertaining qualified potential clients in accordance with company and property policies and procedures
- Providing prompt and accurate responses to all client requests for proposals and information
- Assisting clients in menu planning and coordinating food, beverage, table arrangements, and decorations to ensure client details are executed
- Monitoring local competitors and comparing their operation with ours
- Maintaining existing accounts with an active trace/follow up system
- Participating in Quarterly/Annual Business and Marketing Plans and assisting with the budget process
- Performing various other duties as assigned to meet business objectives
### Experience, education and skills we expect
- High School Diploma/GED. Bachelor's Degree preferred
- Minimum of (3) years in hotel or conference Catering/Sales
You should have the ability to communicate effectively verbally and in writing, excellent listening and problem-solving skills, and the ability to exceed expectations of guests and team members. Strong negotiating skills and strong computer skills are required. You must have flexible work hours that may include evenings, weekends, and holidays.
The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
_Schulte Hospitality Group is an Equal Opportunity Employer._
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