Wedding and Event Sales Consultant

The successful candidate must close sales and provide excellent customer service. • Maintain a professional appearance • Be an ambassador for Vermont Tent • Enthusiastically greet client in person or on the phone • Make client comfortable; reassure them frequently • Ask how client found out about company • Introduce the company • Gather information about event needs, being mindful of facts • Probe with questions if you do not understand/listen to answers • Build rapport with client • Convey your confidence and competence • Offer company information- catalog, web site, collateral, swatches • Anticipate needs of the client • Educate the client about inventory and services • Show the client the inventory • Advise client • Offer quotation • Educate client about store rental processes • Make referrals to other vendors, if necessary • Contact clients on a regular basis (phone, email, thank you notes, etc.) Create event proposals • Evaluate client needs • Gather details of event elements • Write the proposal using Party Track in a timely manner • Up-sell products, goods and services, where appropriate • Send the proposal by email, mail, or fax in a timely manner • Discuss the proposal with the client • Ask for the order • Coordinate a site visit, if necessary • Adjust quote/contract, if necessary • Work with other event vendors • Continue to follow up Finalize the sale • Confirm the sale verbally or via email • Issue rental contract • Collect deposit and signatures • Be available to client through culmination of event Work with team members • Be prepared to assist all team members • Interact with team members with courtesy, respect and professionalism • Give and accept feedback from other team members • Communicate pertinent information about events or orders to team members • Attend sales meetings • Attend production meetings • Maintain positive working relationships within the company • Network with other industry professionals • Attend industry events • Ask questions if you do not understand • Don’t place blame, seek to understand and solve the problem