Guests experience elegant bedrooms and suites, destination dining, a tranquil spa with thermal facilities, a state-of-the-art gym, private cinema and beautifully appointed event spaces designed for weddings, celebrations and corporate occasions. We are now looking for an experienced and passionate Wedding & Special Events Coordinator to join the team. They will also work closely with the hotel team and ensure weddings & events are fully planned with great attention to detail, in order to guarantee a flawless running of the day for the operations team and to make sure that the clients have the best experience & all expectations are exceeded. Builds and maintains an excellent relationship and rapport with couples and event clients alike Handles incoming wedding enquiries and conducts initial qualifying process to identify the couples visions and plans for their big day and convert into confirmed business, creating bespoke proposals and adapting wedding packages where needed Handles incoming event enquiries quickly and effectively identifies the client needs, tailoring the proposal to their specific requirements and convert into confirmed business Creates detailed and bespoke Banquet Event Orders for each wedding or event ensuring clear communication across all departments Meets with clients at various touch points throughout the planning process, to present the hotel facilities and services, discuss plans and confirm details Maximizes up‑selling opportunities whenever possible and follows the guidelines, methods and tools as set by the hotel Works independently, well organized and initiates communication through required channels for timely services delivery Conducts hotels/venues site inspections, guests meetings and handles walk‑in inquiries in a professional & confident manner Maintains a cohesive working relationship with Sales, Marketing, Operations, F&B and any other department of the company Attends and provides support to any promotional activities as advised/required by the company Ensures all contractual terms are met in timely manner, i.e. payments, catering requirements, guest count etc. THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
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