Wedding & Event Coordinator

Often the first point of contact for a potential client, the Wedding and Event Coordinator must possess a professional demeanor and ability to handle requests promptly and accurately and be the communication hub for your team. This position will often act as a liaison between the couple, planners and other vendors or service providers. Responsibilities will include preparing contracts, event orders, payments and permits to ensure everything is documented properly. The ideal candidate will enjoy a role that blends administrative, customer facing and hands‑on work.The most important characteristic of our team is that we love inspiring lasting memories for our guests. We create memorable and exquisite experiences. In this position you exhibit excellence in your commitment to our guests. Reimagine luxury hospitality with us.Essential FunctionsMaintain complete knowledge of and comply with all departmental policies, service procedures and standardsRespond to inquiries via phone and email in accordance with Edgewood Tahoe Standards, and provide general information on our offeringsEvaluate leads and transfer to Wedding & Event Managers once qualifiedMaintain knowledge of hotel facilities, capacities, and dimensions of event spacesAttend and/or lead site visits as requestedPrepare accurate written correspondence including letters, contracts, reports, banquet event orders, printed menus and emails using MS Word and DelphiPrepare estimates and alert Wedding Event Manager to discrepancies with fee schedulePrepare and distribute wedding and event services correspondence to the operating departments as required. Examples: amenity cards, resume, layouts, change log and banquet event ordersMaintain wedding and event services file systems, both electronic and paper, including OutlookCalendar, Account Files, Vendor Resource Files and ResumesSupport the logistics of weddings and events day of as scheduledPrepare Billing Audit packages for review by accountingPlan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Catering Team Meeting, Resume Meeting, Banquet Event Order Meeting, and Pre-Convention MeetingsPreparing reports as requested by Director of CateringOther duties as assigned. Responsibilities and activities may change at any time with or without noticeQualifications / Special Skills2+ years administrative and customer service experience requiredPrior experience in the food service industry and/or hospitality industry is a plusProficiency in the use and operation of computer systems with the ability to navigate efficiently through Word and Excel required. Experience with Delphi and Outlook strongly preferredProven track record of relationship building to provide a high level of serviceMust be able to walk 5 miles in a day and lift up to 50 lbsAbility to handle multiple guest and operational demands with a high degree of professionalism, operating often with time sensitive deadlinesCandidate can solve problems, enjoys creating unique experiences, and works with a positive attitude#J-18808-Ljbffr