Wedding Sales Specialist

Located just outside the beautiful Great Smoky Mountains National Park, The Lumigail Wedding Venue is seeking a highly organized, hospitality-driven Wedding Sales Specialist to lead venue sales and guide couples through the planning process from initial inquiry to final event details.

This role is ideal for someone who thrives in a fast-paced event environment, enjoys building relationships, and is passionate about creating exceptional wedding experiences. The Wedding Sales Specialist will serve as the primary point of contact for couples throughout the planning journey while collaborating closely with venue management, catering, and event operations teams.

The Lumigail is proud to be part of the Spaces in the City family of brands, alongside premier venues including The Press Room, Jackson Terminal, The Standard, and The Square Room, as well as locally loved restaurants including Kefi, Vida, and The Vault.

Key Responsibilities

Sales & Client Relations

Respond promptly to wedding and event inquiries via phone, email, and online platforms
Conduct venue tours for prospective couples and clients
Build relationships with couples to understand their vision, needs, and budget
Prepare proposals, pricing, contracts, and booking documentation
Follow up with leads and maintain consistent communication throughout the sales process
Achieve booking and revenue goals for weddings and special events
Maintain accurate records within event management systems

Wedding Planning & Event Coordination

Host planning meetings with couples to finalize:
Event layouts and floorplans
Catering and bar selections and menus
Event timelines and flow
Ceremony and reception details
Rental needs and logistics
Final guest counts and vendor coordination
Ensure all final event details are organized and communicated clearly to operations teams
Create and distribute detailed event orders and timelines
Coordinate with preferred vendors and outside partners as needed
Assist with rehearsal coordination and event-day oversight when applicable

Venue & Hospitality Management

Represent The Lumigail Wedding Venue with professionalism and exceptional hospitality
Ensure couples and guests receive a high-touch, welcoming experience
Maintain knowledge of venue offerings, policies, packages, and upgrades
Support venue marketing initiatives, open houses, wedding shows, and social media opportunities
Assist in identifying opportunities to enhance the overall guest and client experience

Qualifications

Previous experience in wedding sales, event planning, hospitality, or venue management preferred
Strong sales and customer service skills
Excellent written and verbal communication abilities
Exceptional organization and multitasking skills
Ability to remain calm and professional in fast-paced environments
Proficiency with Microsoft Office and event management software
Flexible schedule including evenings and weekends based on event needs

Preferred Qualities

Passion for weddings, hospitality, and creating memorable experiences
Strong attention to detail
Positive, team-oriented attitude
Ability to anticipate client needs and problem-solve proactively
Self-motivated with strong follow-through skills

Compensation & Benefits

Competitive salary and/or commission structure based on experience
Opportunity for growth within a dynamic hospitality and events team
Access to work in one of the region’s most scenic wedding destinations near the Great Smoky Mountains National Park

About The Lumigail Wedding Venue

The Lumigail Wedding Venue offers couples an elegant and memorable wedding experience surrounded by the natural beauty of East Tennessee and the Smoky Mountains region. Our team is committed to delivering exceptional hospitality, seamless planning, and unforgettable celebrations.

Pay: $52,000.00 - $70,000.00 per year

Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off

Work Location: In person