Weddings Catering Sales Manager

Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high-level service throughout the planning, event and post-event phases of property wedding and social related events. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Serves as the event planner’s primary contact (following turnover) on property and is responsible for his/her experience.

Essential FunctionsDisplays management skills in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.Manages the planning, execution, and supervision of weddings, wedding-related and social related events to include sales negotiations and conflict resolution.Communicates group specifications and history to the appropriate departments.Promotes the proper use of function space, exhibit hall and overall event spaces. Maximizes group revenue by promoting all available goods, services, attractions and sub-contractors to weddings, wedding-related and social related group functions.Oversees contracted group room blocks to include cutoff, attrition, and special requests per the group signed contract.Plan and develop weddings, wedding-related and social group program logistics, resumes, agendas, Banquet Event Orders and services according to the client requirements and established guidelines of Grandover Resort & Spa, a Wyndham Grand Hotel.Manages group room blocks and group banquet space for assigned groups.Hosts Planning Meetings, Site Inspections, Pre-Convention Meetings as outlined in departmental guidelines.Confirms that all events adhere to company policies, fire department regulations, state liquor laws and other applicable government regulations.Job ResponsibilitiesTo manage weddings, wedding-related and social group events to deliver exceptional customerexperience, always adhering to the vision, mission and goals of Grandover Resort & Spa, aWyndham Grand Hotel.Oversees the management of weddings, wedding-related and social group events, ensuring theydeliver accurate event details in full to meet established deadlines and provide the highestquality events.Achieve the targets through sales, actively seeking new clients to develop new wedding eventopportunities. Continually monitor sales performance and identify gaps and keep up to datewith event industry trends.Recognize and target new and suitable opportunities using sales and marketing initiatives.Ensure all event documents and paperwork are accurate and in place, including all eventplanning forms, delivery schedules and event-related agreements.Work with the Director of Sales & Marketing to develop and deliver a continual marketingstrategy to promote the venue.Careful management of wedding events, wedding-related events and social events, ensuring thebest use of the venue’s spaces to maximize commercial use and income for both public andTo oversee the organization and management of wedding, wedding-related and social relatedevents, ensuring rules are adhered to and that they are delivered to the very highest hospitalitystandards.Ensures related convention services data entry into Amadeus is efficient to allow for accuratereporting. Conduct site visits with clients when required. Support the team where required withthe operations of weddings, wedding-related and social events.Manage the third-party event vendors event coordination logistics with required Certificates ofInsurance to be kept updated for the resort property references.Maintain a sound knowledge of local competitors and new trends within the events industry.Encourage input of ideas to develop team processes, increase client satisfaction and improvevenue operations.Job RequirementsStrong Multi-Tasking SkillsStrong Problem-Solving SkillsStrong Written and Verbal Communication SkillsStrong Customer Relationship Management SkillsStrong Knowledge and experience of the events and wedding industries, with proven track record in venue sales.A high attention to detail and strong organizational skills.The ability to work short turnaround times, work under pressure with minimal supervision.Ability to work with clients on all levels, including demanding and complex clients.A strong time manager, handling various tasks and workload independently working to multiple deadlines.Flexible schedule regarding requirements for working evenings and weekends.A strong and good communicator, demonstrating the ability to sensitively adapt to changing circumstances and requirements of the wedding, wedding-related and social events, remaining calm under events related pressures and deadlines.