• Provide assistance to callers in a manner that reflects favorably on the MCCNO. • Stay informed of all event-related information so that information is disseminated in a prompt, accurate manner. • Intercept calls for Exhibit Services, dispatch requirements to appropriate departments and follow-up to ensure fulfillment. • Assist with maintaining and archiving Event Services files while ensuring that data is easily retrievable. • Assist the Event Services team with other initiatives as needed to ensure departmental objectives are met.
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