828 Venue Management Company is a dynamic and fast-growing network that manages a collection of distinctive event venues across seven states, each offering unique and versatile spaces designed to host events of all types. This innovative company specializes in creating vibrant, memorable experiences, fostering relationships both with clients and communities. Renowned for its commitment to excellence and customer satisfaction, 828 Venue Management Company stands out in the event management industry by combining flexibility, creativity, and professional service to support a wide variety of private and corporate events. As part of the company's portfolio, SKYLIGHT is one of the premier venues that embody the brand's dedication to quality and client-focused service.
The role of Assistant Client Concierge (ACC) at 828 Venue Management Company is crucial in delivering an exceptional client and guest experience while supporting the brand's reputation. This part-time position primarily involves working closely with clients from setup through event completion to ensure seamless execution and professional service. The ACC assists with guest and vendor coordination, manages event timelines, supports ceremony rehearsals, and oversees decor setup and breakdown. Beyond front-of-house event assistance, the position may include administrative support, preparing client deliverables, and contributing to social media efforts to highlight venue features and events.
This role demands an individual who can handle high-energy environments, coordinate effectively with multiple parties, and provide exceptional customer service under pressure. The ACC acts as both a face of the venue on event days and a critical team member working behind the scenes to execute the vision and logistics of each event. Candidates must be passionate about event management and capable of multitasking while maintaining attention to detail. The ability to manage stressful situations, including crowd control and working with intoxicated guests, is essential.
The work schedule includes evenings, weekends, and a dedicated team office day on Wednesdays, accommodating the typical demands of the event industry. Candidates must be at least 21 years old and possess up-to-date local alcohol certification as events often involve alcohol service. The position offers hourly compensation, paid bi-monthly, with eligibility for overtime, though the company does not guarantee a set number of hours or events. This opportunity is ideal for individuals seeking part-time work with the possibility of increased hours and responsibilities based on event volume and venue performance.
828 Venue Management Company prides itself on inclusivity and equal opportunity employment, encouraging a diverse range of candidates to apply. The company values diversity in its workforce, ensuring a welcoming environment for all employees regardless of race, gender, age, or other protected characteristics. Joining the 828 team means becoming part of a company dedicated to unlocking unique and memorable experiences through outstanding service and dynamic venues.
In summary, the Assistant Client Concierge role is a vital component of the client experience at 828 Venue Management Company. It offers a challenging yet rewarding chance to engage directly with clients, vendors, and guests, helping transform events into unforgettable occasions. The position requires a blend of interpersonal skills, logistical coordination, and a passion for events, supported by a workplace culture that promotes teamwork and excellence.
Be at least 21 years of age
availability on evenings, weekends, and Wednesdays
event venue or event coordination experience preferred
must have appropriate and up-to-date local alcohol certification(s)
ability to crowd control and mediate stressful situations
reliable transportation, cell phone, and working computer
ability to stand for long periods and lift or move up to 50 pounds
must wear black or approved business casual clothing during events
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