Banquet Houseperson

Job Details: Job Location: Nobu PA - Palo Alto, CA 94301, Position Type: On-Call, Education Level: High School, Salary Range: $30.85 - $31.85 Hourly, Travel Percentage: None, Job Shift: Day & Swing Shifts, Job Category: Restaurant - Food Service, POSITION SUMMARY

The Banquet Houseperson assists in ensuring events are set-up, serviced, and broken down properly based on BEO specifications.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Cleaning room prior to event set-up including vacuuming/sweeping, dusting, wiping down counters and tables, and maintaining outdoor space.

Event set-up based on BEO specifications including moving furniture, creating seating arrangements, placing items out for client use, and ensuring requested IT items are turned on and working properly.

Break down room post event including vacuuming/sweeping, wiping counters and tables, putting room items back in their proper location (blotters, note pads, pens, etc.), removing garbage, returning glasses and plateware to the kitchen for cleaning, and moving items to storage as needed.

Takes inventory of items used during the event to see what needs to be replenished for the next event.

Maintains event spaces. Takes inventory of items and organizes rooms accordingly. Stocks event refrigerators.

Maintains inventory of event beverages and snacks.

Maintains and cleans event storage area.

Runs food and beverage from kitchen/restaurant to event space. Serves food and beverage to clients during event and handles special requests as needed.

Checks in with event guests as needed to ensure proper service is delivered.

Completes any assigned side-duties.
Qualifications: QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Able to communicate in a positive and clear speaking voice, especially when the environment volume increases.

Maintain excellent organizational skills, including the ability to handle multiple tasks simultaneously.

Able to work with little or no direction, staying focused and attentive to the needs of the client/event.

Able to maintain working at a quick pace for extended periods of time, much of that time requiring physical activity/effort.

Able to identify and resolve problems in a timely manner. Can gather and analyze information skillfully.

Responds promptly to the needs of the client, Restaurant Management team, and Sales/Event management team.

Able to read, listen and communicate effectively in English. Ability to speak multiple languages is preferred, though not required.

Able to use reasonable judgement when making decisions that impact guest satisfaction.

Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals.

Meets legal age requirements for the position.

EDUCATION and/or EXPERIENCE

High school diploma is preferred, though any combination of education and/or experience that provides the required knowledge, skills and abilities will be considered. Prior hospitality experience is also preferred, ideally in a luxury environment as a Banquet Server.

CERTIFICATES, LICENSES AND REGISTRATIONS

Valid California Food Handler Card

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, significant portions of the day require prolonged standing, moving, and lifting items weighing up to 25 pounds. Employee must have the ability to walk or stand for extended periods of time during the shift. Significant portions of daily assignments involve manual skills like motor coordination in combination with finger dexterity (ex: gripping, grasping, handling, etc.).