Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. Create and implement a streamlined, “one-stop-shop” meeting and event experience Define service standards, guidelines, and processes related to Hospitality Provide logistical coordination for onsite meetings, employee programs, and campus events Coordinates event setup, execution, and day-of onsite experience – partnering closely with catering, facilities, and AV. Identify operational challenges, develop solutions, and implement improvements to drive excellence Solicit feedback and identify trends to enhance and improve meeting and event experiences Deliver a high-quality, service-oriented experience for all campus meetings and events Occasional support outside standard business hours for events Manage multiple priorities in a fast-paced, dynamic environment Collaborate with internal stakeholders and external vendors to ensure seamless execution Maintain strong attention to detail across scheduling, logistics, and operations Adapt to evolving tools, processes, and business needs Committed to continuous improvement and innovation in campus hospitality services Job Specifications Required Bachelor’s degree (or equivalent experience) in hospitality, business, communications, or related field 4+ years in hospitality or related field Experience in administrative, scheduling, or operational support Proficiency in Microsoft 365 tools Strong communication skills and customer-service mindset Excellent organizational, time management, logistical planning, and decision-making skills Ability to manage multiple projects, tasks, and priorities in a fast-paced environment with a high degree of accuracy and within set time frames. Works independently with minimal supervision High visibility/professionalism – strong ability to relate and work with a variety of management levels Travel required to support meeting and event development and execution Preferred Corporate environment experience Experience supporting large-scale meetings or events Familiarity with booking/workplace management platforms Exposure to process improvement or technology initiatives Creative, solutions-oriented thinker Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. $53,300.00-$100,700.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not.
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