When you join the team at Unum, you become part of an organization committed to helping you thrive. • Create and implement a streamlined, \"one-stop-shop\" meeting and event experience • Define service standards, guidelines, and processes related to Hospitality • Provide logistical coordination for onsite meetings, employee programs, and campus events • Coordinates event setup, execution, and day-of onsite experience - partnering closely with catering, facilities, and AV. • Identify operational challenges, develop solutions, and implement improvements to drive excellence • Solicit feedback and identify trends to enhance and improve meeting and event experiences • Deliver a high-quality, service-oriented experience for all campus meetings and events • Occasional support outside standard business hours for events • Manage multiple priorities in a fast-paced, dynamic environment • Collaborate with internal stakeholders and external vendors to ensure seamless execution • Maintain strong attention to detail across scheduling, logistics, and operations • Adapt to evolving tools, processes, and business needs • Committed to continuous improvement and innovation in campus hospitality services Job Specifications Required • Bachelor's degree (or equivalent experience) in hospitality, business, communications, or related field • 4+ years in hospitality or related field • Experience in administrative, scheduling, or operational support • Proficiency in Microsoft 365 tools • Strong communication skills and customer-service mindset • Excellent organizational, time management, logistical planning, and decision-making skills • Ability to manage multiple projects, tasks, and priorities in a fast-paced environment with a high degree of accuracy and within set time frames. Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not.
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