Catering Event Coordinator

Whether it’s an event hosted within one of our joints or an off-site shindig absolutely anywhere; the Union Joints Catering & Events team is proud to bring our kind of care and our kind of thoroughly-crafted comfort food to wherever it needs to be for whatever is needed ... Our growing catering team is looking for someone who cares as deeply as we do about giving the perfect guest experience at every event. The Catering Event Coordinator is responsible for coordinating with clients before, during and after events both on and off site, working closely with clients to ensure their event is a success, and following up with the client to get feedback after the event. The essential functions include, but are not limited to the following: • Responding to calls, voicemails, texts and emails from current, former and prospective clients in a timely manner • Promoting cooperative effort, a team spirit, and good morale among event staff • Follow up with client post event to ensure customer satisfaction and solicit feedback • Resolving complaints from customers in a polite, friendly manner • Management of reservations, catering orders and event planning as applicable • Responsible for assisting in the clients’ planning of the event, and must be available to clients at all times during their event • Identify and communicate regularly with primary contact during the event • Assist service staff during event as volume dictates • Ensure necessary aesthetic and cleanliness of the restaurant or venue during the event • Design a room layout for each event that accommodates clients’ menu/service model, seating preference and presentation and/or entertainment needs • Communicate thoroughly with appropriate Chef and client to develop event menu and coordinate ordering and delivery of appropriate items • Performing other work-related duties as assigned While performing the duties of this position, the employee is regularly required to stand the entire shift. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.