Conference and Events Manager

You will support your hotel’s Group Sales efforts by coordinating all function details with clients to include but not limited to space requirements, meeting times, equipment, menus, billing, room block management, etc. • Contact and review with client all details to ensure the successful execution and flow of contracted programs including but limited to: banquet event orders, all food and beverage and meeting needs, rooming lists, ground transportation, special room service needs, group resumes, master account billing, audio visual and box handling • Lead Resume and BEO meeting to effectively coordinate with various departments and make updates to resumes for internal guests • Meet and greet client, oversee a formal pre-con or informal needs review with appropriate hotel stakeholders • Communicate with team and inspect that all details are correct and represent clients’ expectation to the hotel • Close out file by checking billing and working with accounting on any adjustments post meeting • On an ongoing basis, review function book to maximize client flow and revenue optimization • Work to upsell events to achieve higher B&C revenues, AV & additional needs for client • Assist in annual competitive analysis of banquet costs, development of new menus, food and beverage minimums and meeting rental costs • Report to Director of Sales as requested • Conduct client site inspections post contract phase, coordinate tastings for events • Be aware of the overall set up and implementation of events and meetings • Communicate with relevant departments to ensure proper servicing of accounts • Empowered and empowers employees to intuitively serve each guest, employee, visitor or client • Follows their instinct and uses her/his best judgment to create experiences for guests that are thoughtful and genuine • Provides undivided attention to each guest • Detail orientated • Demonstrates high degree of drive and determination • Works cooperatively with other people in order to achieve a common goal • Always under-promise and over-deliver • All other responsibilities assigned by management • Curate and detail on property hotel events as assigned • Active participant in coaching, training, development, performance reviews • Proactive communicator, active problem solver • Performs standards tests as required • Able to meet tight deadlines while working in a very fast paced environment and under considerable stress At Aparium, we believe in the power of People, Place and Character. Our hotel is a tribute to the neighborhoods and the people of the communities where we operate. As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment for all employees to ensure they feel a sense of belonging.