Coordinator - Convention Services

### Job Description

* Act as a secondary group contact and event facilitator for programs after receipt of signed contract.
* Support of three or more managers and affiliated programs.
* Management of incoming phone calls and transfers regarding the event.
* Run group reports such as pickups and rooming lists.
* Work in tandem with Convention Desk and Group desk on housing changes throughout program.
* Assistance in developing estimated charges, submitting for credit, invoicing and collection of deposits.
* Help with preparation of group resume by merging, matching details to contract, filling in concessions, estimated charges and noting group VIPs.
* Aid in executing orders in affiliation with event requirements (such as telephone orders, meeting event orders, business center needs)
* Assist with hotel operational orders for events (such as meal vouchers, restaurant reservations, cabana reservation, show tickets, spa/salon, golf, etc.)
* Help with preparation of VIP arrival/departure by setting up amenities, cards, transfers, etc.
* Preparation for Group Precons by confirming attendance, printing nameplates, making necessary copies.
* As a part of the sales line: answer, screen and direct all incoming calls/leads in a professional manner.
* Assist and maintain an accurate filing system for all correspondence and reports in compliance with general office procedures.
* Daily distribution and organization of department Meeting Event Orders.
* Input accounts and bookings and maintain files in Delphi.
* Follow Convention Services task list to complete each task in the full life cycle.
* Perform all other duties and responsibilities as requested by Convention Services & Hotel Sales Department Management.

### Qualifications

* Requires 2+ years of administrative experience with excellent typing skills.
* Must have at least a high school diploma or GED.
* Problem solving skills, good communication skills, ability to multi-task, and adhere to strict timelines in the completion of work.
* The ability to work with internal and external clients.
* Proficiency with Microsoft Word, Excel and Outlook is preferred.

### Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.