Coordinator, Event & Operations

REQ10415 Coordinator, Event & Operations (Open) Coordinator, Event & Operations Reports to: Assist Event & Operations in the development and implementation of goals, objectives, policies and priorities of all Event Program and activities to Studio City Event Center Assist Event Managers in all aspects of event operations.Coordinate part-time support staff with the appropriate Department, i.e. ushers and any other part-timers for designated events with the Company.Liaise and co-ordinate with hirers to establish and finalize their event needs and requirements per show Riders.Take an event from start to finish by overseeing all aspects of delivery with Promoter and various Departments.Liaise with Ticketing Department to ensure the right plan is configured before tickets go on sale.Help co-ordinate the sale of merchandise on site.Help co-ordinate promoter equipment needs with ETD Dept.Prepare and monitor event billing activities with Finance Manager and rest of the team.Prepare venue requirements as instructed, arrange and ensure the facilities are properly set up for the event.Provide on site support, response to any emergency situations Handle customer related issues and resolve guest complaints and escalate issues to Duty Manager.Handle ad-hoc projects/events as and when requiredOther duties as deemed necessary or as directedAdhere to all Company policies and procedures.

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