Customer Experience Coordinator (Event Planner Coordinator) at MI Windows and Doors

MITER Brands, also known as Milgard, MI Windows & Doors and PGTI is one of the nation’s largest suppliers of vinyl windows and patio doors, with plants across the country.MITER Brands is a leading supplier of vinyl windows and patio doors with plants nationwide. The core component of this position is to provide a world-class customer experience by coordinating and facilitating manufacturing tours for customers within the western business unit.This is a hybrid schedule based in Sacramento, with two days per week working onsite. Responsibilities Coordinate plant tours for sales representatives to showcase manufacturing facilities to customers.Book venues, schedule guests, draft and finalize contracts, and manage day-of logistics for events.Plan and execute offsite customer relations events.Provide on-site support to Sales leaders during trade show events.Support marketing efforts by creating PowerPoint presentations and serving as a liaison between Sales and Marketing teams.Collaborate with HR to coordinate new hire onboarding, including setup of computers, credit cards, Salesforce, and Power BI access.Arrange logistics for new hires such as plant tours, flights, transportation, meals, and accommodations.Provide coordination and support for Sales Management Trainees.Maintain and update customer data, including tracking factors that influence pricing changes.Represent and uphold the company’s mission and vision through all events and interactions. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company:Three comprehensive Medical plan optionsPrescriptionDentalVisionCompany Paid Life InsuranceVoluntary Life InsuranceSupplemental Hospital Indemnity, Critical Illness, and Accident InsuranceCompany-paid Short-Term DisabilityCompany-paid Long-Term DisabilityPaid time off (PTO), including Vacation, Personal, and paid Holidays401k retirement plan with company matchEmployee Assistance ProgramTeladocLegal InsuranceIdentity Theft ProtectionPet InsuranceTeam Member Discount ProgramTuition ReimbursementYearly Wellness ClinicMITER Brands, also known as MI Windows and Doors, Milgard, and PGT, is an equal-opportunity employer.