Director of Events

About the position This key leadership role reports to the Sr. Director of Food & Beverage and is responsible for the booking, planning, and execution of external events and private dining experiences across multiple venue locations.\nThe Director of Events provides strategic oversight of all event operations, ensuring seamless execution, exceptional guest experiences, and strong client relationships. Core responsibilities include end-to-end event planning, on-site execution, and upholding Derby City Gaming’s service standards while driving guest engagement and satisfaction.\nThe ideal candidate brings a balance of structure, creativity, and leadership to support both internal stakeholders and external clients. Oversee the day-to-day operational execution of banquets and special events from initial planning through successful event completion.Coordinate closely with on-property Food & Beverage, Facilities, Security, Surveillance, Marketing, Operations, and IT teams to ensure all event requirements are clearly communicated and executed as planned.Ensure all internal departments are informed of upcoming events, understand assigned responsibilities, and are fully prepared to meet operational and service expectations.Develop and manage detailed event timelines, room setups, staffing plans, equipment needs, and service flows to support seamless execution.Partner with property Food & Beverage leadership to confirm event details, including space selection, availability, room configurations, menu offerings, budget parameters, and other event-specific requirements.Oversee the accuracy, distribution, and execution of Banquet Event Orders (BEOs), ensuring alignment and accountability across all departments.Coordinate room flips, event setups, and breakdowns utilizing established labor resources and on-property teams.Monitor on-site event execution to ensure adherence to contracted specifications, operational standards, and guest expectations.Serve as the primary point of contact during events, proactively identifying and resolving issues to ensure a seamless and elevated guest experience.Conduct timely follow-up with clients and guests through site visits, meetings, and ongoing communication to confirm event details and overall satisfaction.Assist in developing event cost estimates, labor forecasts, and equipment plans for events of varying size and complexity.Support documentation and adherence to best practices for event setup, service execution, load-in, and load-out procedures.Collaborate with Food & Beverage leadership to identify opportunities for operational efficiencies and continuous improvement.Build and maintain positive working relationships with guests, vendors, and internal stakeholders through strong interpersonal and communication skills.Requirements Experience with event management software (e.g., Tripleseat) preferred.