Duties Lead the planning, coordination, and execution of diverse events, including corporate functions, banquets, weddings, and special occasions.Develop and manage detailed event timelines, budgets, and contracts to ensure flawless delivery within scope and financial parameters.Collaborate with clients to understand their vision, providing expert guidance on event marketing strategies and venue capabilities.Negotiate with vendors, caterers, entertainment providers, and other partners to secure optimal terms and services.Oversee all aspects of guest services, ensuring exceptional hospitality experiences from arrival to departure.Implement upselling techniques by promoting additional services such as catering upgrades, premium packages, or special amenities to maximize revenue.Manage a team of event staff, providing training in customer service excellence, safety protocols, and organizational procedures.Coordinate with hotel or venue operations teams to align on logistics such as catering, banquet setup, audiovisual needs, and accommodations.Monitor event progress in real-time, troubleshooting issues swiftly while maintaining high standards of service delivery.Drive continuous improvement by analyzing post-event feedback and implementing best practices for future events.Experience Join us as our Director of Event Services, where your leadership will inspire memorable experiences that delight guests while driving operational excellence!Pay: $85,000.00 - $95,000.00 per year Benefits: Dental insuranceEmployee discountHealth insurancePaid time offWork Location: In person
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