Experience with any Client Management Software is helpful but not required. Respond to sales inquiries in a timely manner and convert to sales: answering phone calls and e-mails, scheduling meetings/tours, conducting planning meetingsGenerate proposals, contracts, invoices and banquet event ordersMaintaining accurate and updated records of all client requests, needs and specifics as it relates to the planning and event execution process.Coordinate all aspects of the client’s experience at the property, schedule and manage menu tastings, create room diagrams based on the client’s preferences, create the banquet event order, and collect advance deposits and final payments in accordance with established policies.Assist clients with what is offered for rentals, recreational activities, transportation, entertainment, and other requests to create overall positive experiences.Ensure client and guest experience expectations are exceeded.Handling of customer complaints and rectifying problematic situations.Fully oversee the logistics and execution of all functions, which may include: client walk-throughs; vendor approvals & walk-throughs; coordinating with other internal departments; coordinating load-in/out, timeline/run of events, and technology, timeline, etc.) Coordinating, planning and executing weddings and private events from start to finishWork directly with internal and external clients to ensure all specified details are being adhered to during the event.Serving as a main point of contact for all events. Professional attitudes and appearance.Knowledge of event operations and hospitality.Excellent verbal and non-verbal communication skills presented in a caring and compassionate manner.The ability to prioritize, multitask and manage time effectively.An attention to detail and strong organizational skills.An eagerness to grow and improve your skill-set and performance.The ability to assess situations and problem-solve to find effective solutions should challenges arise.Familiarity with the wedding and/or event planning industry.The ability to build and maintain the highest level of relationships with clients, vendors, guests, and our existing team.High self-motivation and strong initiative.Education and Experience Experience:
Create an account to see the full posting, access our search engine, and more.You're just 60 seconds away from your new Creativeloft account.