Event Coordinator

About the position

Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something.\n\nFooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 60 cities with over 100 million meals served and continue to grow rapidly.\n\nPowered by technology and a network of 1500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.

Responsibilities

Support Fooda events in a variety of capacities, including: being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience.Serve as back-up cashier at Fooda Cafés for team members who have time off.Getting restaurants onsite and access to the building.Gain competency with Fooda’s technology and standard operations procedures.Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication.Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards.Conduct onsite Fooda promotions and mobile app coaching.Provide real-time onsite customer service to resolve issues promptly directly with the consumer.Facilitate audits of restaurant event set-up to ensure consistency and high quality.Escalate issues to Operations Manager when necessary to keep them informed or help problem solve.Requirements

Love building relationships with customers and enjoy customer service.Friendly, high energy and love interacting with other people.Savvy with technology and comfortable in a fast-paced start-up.Resourceful, exhibit grace under pressure, and capable of finding solutions.Strong communicator and self-starter.Organized and detail oriented.Knows the local territory and gets around efficiently in their own car.Prior catering or serving experience strongly preferred.Must be authorized to work in the United States on a full-time basis.Nice-to-haves

Type-A personality is a plus!Benefits

Competitive wages - \$18-\$20Paid time off401k Retirement Savings Plan with company matchPre-tax commuter expense benefitLong-term opportunities for advancement within FoodaNetworking opportunities for work or career with local restaurantsA fulfilling, challenging work experience and free food!