Event Coordinator, Hospitality ​/ Hotel ​/ Catering

Position SummaryThe Event Coordinator serves as a key liaison between guests, event leaders, and department staff, ensuring exceptional guest experiences through professional front desk operations and comprehensive event coordination. This role supports individuals and groups by managing front desk operations, facilitating check‑in/check‑out processes, coordinating event logistics—including meeting‑room setups, food services, adventure activities, and audio‑visual equipment—and providing administrative support to the Sales and Reservations team. The position requires flexibility, strong organizational skills, and a commitment to helping people connect with God and each other.Event Coordinator ResponsibilitiesPrimary contact with event leaders to determine their group needs and assist them with organizing the details of their event (anywhere from 10 to 450 people)Manage in‑house guests by acting as host and manager while groups are on‑site to ensure that they have an excellent experience by addressing any concerns or complaints as well as monitoring everyday operations affecting the guestsHandle safety and emergency procedures, including contacting 911, completing paperwork, managing guest reports, and guiding staff and guests during emergenciesCommunicate internally with department heads through weekly meetings and inputting tasks into the property management system, “Maestro.”Monitor group financials by encouraging groups to meet or exceed their contracted numbers by offering advice, tools, extra services, and prayer to meet or exceed the budgetFront Desk ResponsibilitiesAnswer and transfer phone calls efficiently as a switchboard operatorProvide smooth check‑in and check‑out, addressing guests’ needs and requestsPrepare for guest arrivals with security items (name tags, wristbands, parking passes), door keys, and welcome packetsKeep the coffee station stocked and maintain a tidy and organized lobby, reporting issues to other departments as neededAssist with walk‑in reservations as neededPerform other reasonable tasks as assignedEssential skills and experience3+ years of event coordinating experience preferredAbility to communicate effectively & efficiently, both written and verbalBasic knowledge of hotel and conference center operationsExtremely detail‑orientedStrong problem‑solving abilityEffective organization skillsComputer proficiency in programs used by Sandy Cove Ministries for coordination of guest informationAbility to work with a diverse range of individuals and groupsAbility to work independently and maintain a positive attitude within a busy environmentAbility to prioritize and manage multiple assignments under tight deadlinesAdaptable schedule accommodating weekends and occasional evenings as neededReporting to this positionnoneNonessential skills and experiencePrior sales experienceExperience working in not‑for‑profit camps or conference centersPhysical demands of work environmentWhile performing the duties of this job, the employee is required to work extended hours, involving standing and walking as well as viewing a computer screen for long periods of time. The employee must also sit, use hands, climb stairs, balance, stoop, kneel, see, talk, or hear.Work environment: while performing the duties of this job, the noise level is usually minimal to moderate.CompensationMinimum: $18.60/hr. | Maximum: $25.16/hr.Full‑Time Employee BenefitsHealth Insurance (Individual and Family), Dental Insurance, Life, LTD, Paid Vacation, Paid Sick, Paid Holidays, 401(k) with employer match, service awards, meal privileges, tuition reimbursement, attend Sandy Cove events free and discounted lodging for staff and immediate family.#J-18808-Ljbffr