Event Coordinator (Part-Time)

Job Title/Position: Event Coordinator (Part-Time)

Reports to: Event Manager
Schedule: Part-time; hours vary based on event schedules, including weekday and weekend daytime and evening hours.
Pay Rate: $15 per hour

JOB SUMMARY

The Event Coordinator is our on-hand event and customer service expert who can greet and direct guests, interface with event clients to answer event and facility questions, and setup/run basic event AV.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

Maintain highest level of customer service while greeting and orientating event and museum guests
Ensure Discovery World’s standards for service and cleanliness are upheld during all events
Maintain good communication with Discovery World Staff, Bartolotta’s Catering Staff, Security Guards, Parking Staff, and Custodial Staff to make sure all event details are executed as expected
Coordinate and participate in event setup, teardown, and basic cleaning.
Perform routine inspections of event setup and equipment, making adjustments as needed to meet client and venue standards
Complete any Audio/Visual needs as assigned for each scheduled event:

For example laptop/projector setup and operation, mic/audio setup, adjusting lights, shades, etc. Additional museum A/V work may be assigned by the AV Manager as well.

Complete Event checklists pre and post event as assigned
Communicate any issues with Management promptly
Remain on-site through the conclusion of events until all guests have exited the premises, and coordinate with all remaining on-site parties (Security, Catering, etc.) before departing

WORK ENVIRONMENT

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Required to use motor coordination and finger dexterity (such as keyboarding, machine operation, etc.): Frequently
Required to speak to customers via telephone, email, and/or in-person: Frequently
Required to exert physical effort in handing objects more than 50 pounds (such as table set-up, chair set-up, moving signage, moving A/V equipment, etc.): occasionally
May be exposed to a physical environment which involves dirt, odors, and noise, weather extremes, and/or similar elements: occasionally

The normal setting for this position is: Front Desk, Event Spaces, and Museum Exhibits

JOB QUALIFICATIONS

The requirements listed below are representative of the qualifications necessary to perform the job.

Education and Experience

High School Diploma: Required
Some College Course Work: Preferred
Minimum 2-3 years previous Customer Service experience in a hospitality or event setting: Preferred

Other Knowledge, Skills, or Abilities

Basic knowledge of Audio/Visual and comfort learning new skills such as: laptop hook-up, playing music on a sound system, playing a PowerPoint presentations, microphone hook-up, etc.
Basic computer skills such as: Microsoft Suite, Creation, and maintenance of spreadsheets.
Excellent attention to detail and high-level of organization skills
Ability to work flexible hours, including weekday and weekend daytime and evening hours.
Positive, team-oriented attitude and a commitment to providing exceptional service.
Ability to handle high-pressure situations and multitask effectively.
Professional appearance and demeanor at all times.
Willingness to learn and ability to adapt on the fly
Commitment to providing a high-quality guest experience

This position offers a unique opportunity to work in a dynamic environment, supporting a variety of events and providing memorable experiences for all attendees!