Event Management Coordinator

This position is the face of our events program and plays a major role in our growth. Job Summary Responsibilities • Greet and guide event hosts and guests with enthusiasm • Confirm event details, schedules, and special requests • Coordinate with F&B, Arcade, Maintenance, and Security teams • Lead the guest flow: game cards, food service, activities, and timing • Troubleshoot and resolve guest concerns quickly • Assist with décor, signage, and event setup • Track attendance, add-on purchases, and guest feedback • Reset and prepare event spaces for the next group • Build relationships within the community to generate new event bookings • Promote upsells and package enhancements Qualifications • Experience in events, hospitality, customer service, or sales preferred • Outgoing, confident, and great with people of all ages • Strong organizational and communication skills • Comfortable speaking to groups • Able to multitask and adapt to fast-changing event needs • Flexible schedule including weekends, evenings, and holidays Job Types: Full-time, Part-time