Job Description An Event Manager will be the first point of contact when a customer calls. The Event Manager is proactive and has a strong working knowledge of Event products, policies, workflows, and platforms. • Ensure the priority of health and safety of all participants, including implementation of emergency management/crisis plan if required • Post-event, responsible for reconciliation of invoices (vendor and client) and follow up on any client issues • Responsible for providing assessment on any event components and to recommend/implement any process or program improvements on an on-going basis • Represent World Class Vacations in a professional and ethical manner at all times. • Any other responsibilities that may be assigned from time to time.
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