This role serves as the primary liaison between the client and internal hotel departments, translating event vision into operational excellence while protecting the hotel’s financial and brand standards. Event Planning & Client Experience • Serve as the primary contact for assigned events from post-contract to departure • Lead planning calls, site visits, and menu tastings as required • Develop and manage detailed Banquet Event Orders (BEOs), timelines, and event resumes • Ensure all client expectations, preferences, and special requests are clearly documented and executed Brand & Standards • Uphold hotel brand standards and service culture at all times • Ensure events align with the property’s positioning, aesthetic, and guest experience expectations • Represent the hotel professionally with clients, partners, and vendors • 2–5 years of event management or catering experience in a hotel or luxury hospitality environment • Strong understanding of banquet operations, food & beverage service, and event logistics • Exceptional organizational, communication, and problem-solving skills • Ability to manage multiple events simultaneously in a fast-paced environment • Proficiency in event management and CRM systems • Flexible schedule including evenings, weekends, and holidays Appellation Hotels is an equal opportunity employer.
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