Event Manager

The Jefferson Hotel is seeking a detail-oriented and service-driven Events Manager to support both Events and Group Sales programs. This role is responsible for managing events from initial inquiry through execution while also driving revenue through proactive sales efforts, client relationship building, and closing business in a competitive market. The ideal candidate understands how to position the hotel as a differentiated choice and is motivated to convert opportunities into confirmed business.

This is a salaried, exempt position. The schedule may occasionally require work beyond 40 hours per week, including evenings and weekends, to support business or event needs.

Key Requirements

Availability: Flexible schedule required, including evenings, weekends, and holidays based on business needs. This position will require more than 40 hours per week to meet business demands
Experience: Minimum of 2 years of hotel experience required; event planning, sales, or Food & Beverage experience strongly preferred
Communication: Strong written and verbal communication skills with the ability to interact professionally with clients and team members
Organization: Highly detail-oriented with the ability to manage multiple events and deadlines simultaneously
Systems: Proficiency in Microsoft Office; experience with Delphi, Infor, or Social Tables preferred

Duties & Responsibilities

Manage event inquiries, proposals, bookings, and contracts for Events and Group Sales business
Actively drive revenue by identifying opportunities, upselling services, and closing business
Plan and execute events from initial contact through post-event follow-up
Create and distribute Banquet Event Orders (BEOs) and event resumes with a high level of accuracy
Coordinate group room blocks, including inventory, cut-off dates, and billing arrangements
Partner with Sales and Revenue teams to maximize space utilization and overall profitability
Serve as the primary contact for clients, ensuring a seamless experience from booking through execution
Meet and greet clients and groups on-site to oversee event details and ensure satisfaction
Review billing and follow proper accounting procedures prior to finalizing invoices
Maintain organized and detailed records for all bookings and events
Build and maintain client relationships to encourage repeat and referral business

Qualifications

Associate’s degree or higher preferred
Experience in event planning, hospitality, or related field required
Strong problem-solving and time management skills
Ability to work under pressure while maintaining a high level of service
Ability to lift, push, or pull up to 20 pounds with both hands as needed
Ability to stand and walk for several hours

Compensation & Work Structure

This position offers a competitive salary plus incentive structure tied to performance. Due to the nature of the role, including client management, sales efforts, event planning, and on-site execution. This position may require more than 40 hours per week to meet business demands. The role is designed for individuals who are motivated by results and performance, with compensation aligned to reward those efforts.

Traits of a Successful Candidate

Sales-minded with the ability to confidently close business
Organized and detail-oriented with strong follow-through
Professional and composed in a fast-paced environment
Guest-focused with a passion for creating memorable experiences
Collaborative and effective at working across departments
Proactive, driven, and results-oriented

Why Work Here

At The Jefferson Hotel, events are a key part of delivering exceptional guest experiences, and this role offers the opportunity to make a direct impact on both service and revenue. As an Events Manager, you will work alongside a collaborative and high-performing team in an environment that values excellence, initiative, and results, with compensation designed to reward your contributions. Team members enjoy employee meals, free parking, and opportunities for growth within the hotel.