Event Manager

Chattanooga Convention Center

Event Manager

The Job

The Event Manager is responsible for planning, coordinating, and executing events hosted at the Chattanooga Convention Center. This role serves as the primary liaison between clients, internal departments, and vendors to ensure that every event is delivered seamlessly and exceeds expectations. The Event Manager will manage all aspects of assigned events after contracted through final billing, maintaining the highest standards of customer service and professionalism.

What This Role Will Do

· Serve as the primary point of contact for clients throughout the event planning and execution process.

· Conduct pre-event meetings and walkthroughs with clients, vendors, and internal staff.

· Coordinate all event details, including room setup, audiovisual, catering, security, and other facility services.

· Prepare detailed event orders, floor plans, and timelines for distribution to relevant departments.

· Oversee on-site execution of events, ensuring all client specifications are met and service levels remain exceptional.

· Anticipate and resolve operational issues promptly to minimize disruptions.

· Build and maintain strong professional relationships with clients, vendors, and community partners.

· Ensure compliance with safety, legal, and facility regulations.

· Accurately track and reconcile event costs, preparing billing information for the finance team.

· Collect payment before event as required by contract.

· Participate in post-event evaluations, gathering client feedback and identifying areas for improvement.

· Assist other departments as needed.

· Coordinate with client’s vendors.

· Cover Exhibitor Service Desk and for Receptionist as scheduled.

· Support the Director of Events with special projects, large-scale conferences, and organizational initiatives.

· Fulfill Manager-On-Duty requirements, especially outside of business hours, making needed decisions about building and events.

· Respond to event emergencies along with security to assist, collect details, and be in touch with client and management.

What This Person Will Bring

Required:

· Bachelor’s degree in Hospitality, Event Management, Business, or related field; or equivalent professional experience.

· Minimum 2 years of experience in event planning, conference services, or hospitality management.

· Strong organizational skills with the ability to manage multiple events simultaneously.

· Excellent communication and interpersonal skills.

· Proven ability to problem-solve under pressure and adapt to changing needs.

· Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn event management software.

· Flexibility to work evenings, weekends, and holidays as event schedules require.

Preferred:

· Experience in a convention center, hotel, or large-scale venue environment.

· Knowledge of audiovisual, catering, and production requirements.

Equal Employment Opportunity

The Chattanooga Convention Center is committed to diversity, equity, and inclusion. We encourage candidates from all backgrounds to apply. We provide a supportive work environment where employees are empowered to bring their authentic selves, grow professionally, and contribute to the success of the Convention Center and the Chattanooga community.

To Apply

Email resume to [email protected]

Pay: $50,000.00 per year

Benefits:

401(k)
Health insurance

Work Location: In person