Event Manager

**What You’ll Do**

* Serve as the main point of contact for event guests from first inquiry through post-event follow-up
* Respond promptly and professionally to guest emails, calls, and in-person questions
* Plan and coordinate corporate outings, team-building events, fundraisers, celebrations, and more
* Help guests define event details including budget, timing, menus, layouts, themes, staffing, and equipment
* Communicate event details clearly to internal teams and event staff
* Coordinate logistics and staffing from setup through breakdown
* Stay present during events to ensure smooth execution and quickly resolve issues
* Follow approved pricing guidelines and confidently close event contracts
* Maintain accurate event details using planning software and tracking tools
* Participate in weekly meetings, BEO meetings, and required trainings
* Follow up with guests after events to gather feedback and ensure satisfaction
* Support promotions, internal events, and community outreach efforts as needed

**What We’re Looking For**

* 2+ years of event planning experience (hospitality, entertainment, or recreation preferred)
* 1+ year of experience in event sales or a client-facing sales role
* Excellent written and verbal communication skills
* Highly responsive, organized, and detail-oriented
* Comfortable managing multiple events and deadlines at once
* Guest-focused with a professional, friendly communication style
* Confident working with internal teams, vendors, and community partners
* Intermediate Microsoft Office skills; experience with event software is a plus
* Availability to work a flexible schedule, including nights and weekends

**What It’s Like to Work Here**

* This isn’t a quiet office job.
* You’ll work in a lively, fast-paced environment with music, games, lighting effects, families, corporate groups, and kids celebrating big moments. Every day is different. Some days you’re closing contracts. Some days you’re troubleshooting a last-minute change. Most days, you’re making sure people have an incredible time.

**Physical Requirements**

* Ability to stand and walk for extended periods
* Ability to lift up to 50 pounds
* Willingness to work long hours and frequent nights/weekends during events

If you’re energized by bringing people together, love the details, and enjoy seeing a plan come to life, we’d love to meet you.

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