Event Manager - Convention Center

BEST Crowd Management is Hiring an Event Manager for the Minneapolis Convention Center! Essential Duties And Responsibilities Minimum Qualifications : • Identify issues occurring at events and forward to Account Manager/Area Manager and/or Client (pending on location of incident) as appropriate. May be responsible for writing a report of the situation or assisting with an investigation as directed • Respond to client or site emergencies as they arise, including ensuring appropriate communication to Account Manager and/or Client (pending on location), Area Manager • Responsible for maintaining positive client/security relationships through frequent team and client contact and support • Serve as the direct supervisory contact for Event Supervisors regarding performance, operations and department needs. Additionally, responsible for evaluating the work performance of direct reports and making recommendations regarding assignments as required • Assist with scheduling using ABI and Ungerboeck • Assign work tasks to Event Supervisors, including Event Staff and Event Security to direct work throughout the event • Coordinate and conduct on-the-job training through development and improvement of standard operating procedures, which may include orientation to the post, review of orders, routine responsibilities and how to respond to emergency situations or specific client needs • Responsible for ensuring all Standard Operating Procedures and training information is being properly maintained and updated and all positions are properly maintained, cleaned and organized • Perform other duties and responsibilities as requested or required • Nights and weekends required- average shift Wednesday through Sunday • Minimum 1-3 years of professional-level experience required. " It is the policy of BEST Crowd Management to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws.