Event Marketing Coordinator

About the position

The Event Marketing Coordinator supports the hotel’s events and marketing functions. The position books and services small events in the hotel’s dining outlets and banquet spaces, providing an exceptional guest experience from initial planning through execution. It also supports the Marketing department with projects such as content creation and photo/video shoots, social media community engagement, online review monitoring and response, and administrative tasks. This is a hands-on role for a detail-oriented professional interested in events, hospitality, and marketing.\n\nThe position is non-exempt under the Fair Labor Standards Act and is subject to overtime in accordance with federal and state regulations. It is an at-will employment relationship and does not create an employment contract.

Responsibilities

Book, coordinate, and service small events in the hotel’s dining outlets and banquet spaces.Communicate with clients to confirm event details, timelines, and special requests.Conduct site visits and venue tours with prospective clients to showcase event spaces and secure bookings.Coordinate with Culinary and Operations teams to support seamless event execution.Prepare banquet event orders and maintain accurate booking records.Assist with photo and video shoots, including scheduling, setup, and on-site coordination.Support social media efforts by drafting captions, engaging with followers, and tracking engagement.Monitor and respond to guest reviews across online platforms in a timely and professional manner.Contribute ideas for marketing campaigns, promotions, and brand initiatives.Maintain event and marketing calendars.Provide administrative support, including preparing reports, updating databases, and processing invoices.Facilitate communication between departments to support marketing initiatives and event execution.Stay current on hospitality and marketing trends and bring new ideas to the team.Represent the hotel and brand professionally.Perform other duties as assigned by Management or the supervisor.Requirements

High school diploma or equivalent required.At least 1–2 years of experience in event planning, catering sales, restaurant private dining, or hotel banquet operations.Guest-facing experience in a restaurant, hotel, or customer service setting, demonstrating communication and problem-solving skills.Experience handling scheduling, correspondence, and office tasks in a fast-paced environment.Strong organizational skills and ability to manage multiple events and deadlines simultaneously.Knowledge of event planning processes, including booking, client communication, and on-site coordination.Ability to deliver outstanding guest service and resolve issues professionally.Strong written communication skills for drafting captions, event materials, and professional review responses.Proficiency in Microsoft Office (Word, Excel, and PowerPoint).Detail-oriented with strong record-keeping and reporting skills.Ability to work independently and manage shifting priorities in a fast-paced environment.Availability to work days, evenings, weekends, and holidays as required by business needs.Ability to bend, crouch, kneel, twist, climb, lift, push, and pull objects weighing up to 250 pounds, often for extended periods; maneuver around the property; and sit for prolonged periods.Ability to operate a computer, telephone, copier, and other office equipment with manual dexterity.Ability to perform essential job functions effectively in a fast-paced environment and in conditions that may include high ambient noise for prolonged periods.Maintain a neat, clean, and well-groomed appearance and comply with uniform guidelines explained during orientation.Nice-to-haves

Bachelor’s degree.Exposure to hospitality software, such as event booking platforms or CRM systems.Exposure to social media scheduling and analytics tools.Benefits

401(k) with company matchingComplimentary employee mealsExclusive worldwide Hilton employee travel discount programPay range of \$25.00 per hour