As a GOAT On-Site Lead, you’re the captain of the event crew — ensuring seamless execution, keeping the energy high, solving problems fast, and protecting what matters most: elevating the guest experience. 🐐 What You'll Do • Act as the lead at events, managing all on-site staff, volunteers, and client communication • Oversee guest-facing moments: check-in, registration, auctions, paddle raises, and donations • Troubleshoot live tech issues on platforms like GiveSmart, ClickBid, or Classy Live • Ensure staff and volunteers stay on track • Make confident, quick decisions in the face of surprises (no-show staff, platform crashes, etc.) • Experience managing teams at live events (especially nonprofit or fundraising-focused) • Extensive experience working in a customer-facing role • Ability to stay calm under pressure • Tech-savvy, easily able to troubleshoot on the fly, train others, and learn new software & platforms • Exceptionally organized: you do your homework and prep in advance • A clear communicator who knows how to lead with both kindness and confidence • Availability nights and weekends 🐐 Sound like your kind of gig? If you believe you have what it takes to be a GOAT, we would love to have you join the herd!
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