Event Operation Manager

The Events Manager for Event Operations is responsible for professional client service and support in the planning, organization, and management of events and supervision of student employees who support events and operations within multiple venues. Provide complete “one stop” event management services and excellent customer service to all clients including student organizations, campus departments, and external clients • Initiate and maintain contact with non-university/external event clients; negotiate and monitor contracts, in particular high profile and multi-service contracts • Manage project communications, ensuring that any issues, changes, or required components that impact the event are documented and addressed with key team members including facility managers, operations personnel, and third-party catering vendor to ensure client needs are understood and met • Assist in coordinating usage and overseeing maintenance of key event management and venue scheduling software including Mazévo scheduling software, All Seated diagram software, and other necessary tools to improve the client experience in multiple event spaces across campus • Assist in managing the financial flow of event services including monitoring deadlines for departmental and client billing within the Mazévo scheduling system, closing contracts, and obtaining and processing payment • Responsible for the procurement of insurance certificates, permits, and/or other necessary paperwork for events. Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas. For questions about the application process, please email [email protected].