While specific benefits are not detailed in the job description, the role offers exposure to VIP events and direct interaction with guests, enhancing skills in customer relations and event management. This role offers a unique opportunity to work in the vibrant live music industry, where you can engage with guests and artists while ensuring a memorable experience. Joining the team allows for personal growth and development in a fun and exciting environment. Responsibilities • Respond to staff and guest inquiries regarding shows and amenities • Resolve guest concerns and complaints related to security and customer service • Maintain line of sight and atmosphere control by circulating through the work area • Lead pre-shift meetings and communicate issues to management • Ensure responsible alcohol service as per training and company policies • Complete incident reports and assist with ejection logs as needed • Work special events scheduled throughout the venue Experience Requirements • Prior experience in a live music environment preferred • Working knowledge of responsible alcohol service and guest relations
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