Event Operations Manager / Senior Event Coordinator

Manage multiple booked events at the same time from confirmation to execution Communicate with clients to gather final details, timelines, notes, and special requests Confirm all event details, vendors, staff, entertainers, and production needs before event day Coordinate outsourced vendors and ensure proper confirmations are completed Schedule staff, technicians, entertainers, and event support team members Communicate event details clearly to warehouse and technician teams Create and distribute weekly run-of-show documents, event notes, layouts, maps, and production details Prepare event files so staff and technicians have complete, accurate information Track last-minute changes and ensure updates are documented and communicated Follow up with clients, vendors, and staff in a timely and professional manner Identify potential problems before they affect the event or client experience Work directly with ownership and operations to ensure events are execution-ready Minimum 2 years of event management, event planning, event operations, or production coordination experience Proven experience managing clients, vendors, staff, schedules, and event details Strong customer service and phone communication skills Strong written communication and email follow-up skills Proficiency with Google Drive, Google Docs, Google Sheets, Google Calendar, Microsoft Word, Excel, and email systems Ability to create and maintain organized event files, schedules, checklists, and notes Valid driver’s license and reliable transportation Professional appearance, strong time management, and dependable attendance Experience with weddings, corporate events, galas, venues, meetings, AV production, entertainment, catering, or hospitality Familiarity with San Antonio venues and local vendor relationships Experience using CRM or project management systems such as HoneyBook, Salesforce, HubSpot, 17Hats, Monday.com, Asana, or similar systems Experience coordinating technicians, warehouse teams, entertainers, DJs, AV staff, or event crews Event Management, Event Planning, Event Operations, or Production Coordination: 2 years required Are you available to work Saturdays from 10:00 AM – 6:00 PM?