Event Operations Manager

EVENT OPERATIONS MANAGER

We are seeking a skilled, organized, and service-oriented Event Operations Manager to lead the planning and execution of our banquet and event services. In this role, you will oversee various aspects of events, including meetings, conferences, weddings, and special functions, ensuring exceptional guest experiences and seamless operations. This position requires strong leadership, meticulous attention to detail, and the ability to thrive in a fast-paced hospitality environment.

ESSENTIAL JOB RESPONSIBILITIES:

Plan, coordinate, and manage all banquet events from initial booking to event completion.Collaborate with clients, event planners, and internal departments to understand event requirements, preferences, timelines, and budgets.Create detailed event orders and proposals, encompassing menus, room setups, staffing levels, audiovisual needs, and special requests.Supervise and lead banquet staff, including recruitment, training, scheduling, coaching, and performance management.Ensure professional and efficient execution of events, including timely setup, food and beverage service, and breakdown.Uphold high service standards and address guest concerns promptly and effectively during events.Work closely with culinary leadership to coordinate menus, service flow, and food quality.Monitor banquet budgets, manage labor and operational costs, and seek opportunities to maximize revenue through upselling and effective planning.Conduct regular inspections of banquet spaces, equipment, and storage areas to ensure cleanliness, safety, and readiness.Enforce all health, safety, and sanitation standards in compliance with company policies and regulations.Maintain accurate event documentation, payroll records, and post-event reporting as needed.Stay updated on industry trends, service innovations, and best practices to enhance the overall banquet experience.REQUIRED QUALIFICATIONS:

Bachelor’s degree in Hospitality Management, Event Management, Business Administration, or a related field.A minimum of three (3) years of supervisory experience in banquet operations, events, or food and beverage management.Demonstrated knowledge of banquet operations, including event planning, food and beverage service, room setup, and audiovisual coordination.Strong leadership abilities with the capacity to manage, motivate, and develop a diverse team.Excellent organizational, time management, and problem-solving skills, capable of handling multiple events simultaneously.Exceptional verbal and written communication skills.Proficiency in event management systems, point-of-sale systems, and Microsoft Office Suite.Ability to work flexible hours, including evenings, weekends, and holidays, as required by business needs.Hotel Villagio & Vintage House offer a competitive compensation and benefits package and the chance to join a dynamic team.

The above description outlines the general content and requirements of this position. It does not encompass all duties, responsibilities, or requirements. Management retains the right to assign or reassign duties and responsibilities at any time.

Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans).

Compensation details: 80000-90000 Yearly Salary