Event Operations Manager

CDM Media is a leading B2B technology marketing and media firm that produces C-level executive events all over the world. We specialize in technology summits and custom events for C-level executives from Fortune 1000 companies, together with major technology solution providers. CDM Media is headquartered in Scottsdale. From the point a sale is finalized or a delegate is confirmed, the Event Operations Manager is responsible for managing event expectations, program deliverables, hotel logistics, and building strong relationships with CDM Media’s growing client base. • Main liaison to clients and delegates from contract signature through to event attendance • Daily management of client relationships, including collection of deliverables, contract fulfilment, and individual travel and event logistics • Hotel and venue sourcing for assigned events, from RFP phase to contract negotiation • Manage hotel, audiovisual, and vendor orders, and oversee session room setups • Successful planning and on-site execution of assigned events from a client services or event management perspective • Handle meeting selections and creation of personalized itineraries • Ongoing sales support and daily communication to Global Sales Teams • Timely and accurate reporting and measurement of client and event management activity – pre and post event • Administrator of sales management system and mobile event technology to deliver high-quality, cutting edge events