Event Operations Manager

Job Title: The Event Operations Manager is responsible for the management of operations pertinent to the execution of onsite and offsite catered events. Responsibilities: • Verify, confirm, approve and fulfill all incoming event equipment, wares, vendor, staffing, deliverables and transportation requisitions • Direct event pack outs, load outs, set ups, strikes, and load ins for all events • Direct event timelines and deliverables schedules • Serve as on- and off-site Event Service Lead for events, as needed; create, update and maintain event logs and serve as on-site client Point of Contact • Facilities Management of Stillwater Events Center and off-site storages, including building maintenance, cleaning, equipment and wares inventory and service, vehicle outfitting and service, laundry and linen service maintenance, and all service and inspection schedules • Hire, train, schedule, and direct all Front of House Events Service Staff, including Leads, Servers, Bartenders, Event Supports and Porters • Aid Events Sales and Planner in event development, scheduling, vendor and venue logistics, and act as secondary vendor/venue PoC, as needed • Any and all duties as assigned by manager Requirements: • Minimum of 3-4 years experience in catering/events/banquets operations as a Service Lead or Manager; high volume catering/events/banquets preferred • 2+ years catering/events venue site management • Familiar with BEO/Catering forms; experience with TripleSeat preferred • Familiar with PoS systems; experience with Toast PoS preferred • Clean driving record • Passion and enthusiasm for delivering high quality work and hospitality • Flexible approach when working as part of a team • Accuracy and attention to detail • Flexible, responsive and "can-do" attitude • Must possess or have the ability to attain OLCC permit/Food Handlers card; ServSafe Certified preferred • Ability to be on feet for extended periods of time • Ability to be physically active for prolonged periods of time • Ability to lift, push, pull and otherwise move 35 lbs of weight regularly, up to 50 lbs of weight frequently • Ability to adapt to change in a growth environment • Must possess a reliable vehicle • Must be able to work a variable schedule including weekdays, weeknights, weekends and certain holidays

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