Event Operations Specialist

Event Operations Specialist Location: Boston, MA (Hybrid | Frequent Travel Required) This is a hands-on, high-impact role for someone who loves live events and operational excellence. You’ll be at the center of onsite conference delivery, while also owning the behind-the-scenes preparation that makes every event seamless. Benefits and Compensation: • Competitive salary commensurate with experience • Paid time off and paid holidays • Hybrid work structure with variety between onsite and office-based work • Travel opportunities across major U.S. cities • Exposure to large-scale, high-profile events • Professional development and skill-building opportunities • Supportive, collaborative team culture with global exposure Requirements & Qualifications: • Experience supporting live events, conferences, or large-scale programs • Ability and willingness to travel frequently for multi-day onsite events • Strong organizational and logistical coordination skills • Comfortable working in a hybrid role combining physical and digital tasks • Ability to communicate effectively with remote, international team members Must Haves: • Managing onsite event logistics including registration flow, room turns, AV coordination, and supplier communication • Preparing, packing, and delivering event kits to venues ahead of live events • Maintaining a clean, audit-ready event storage and packing space • Conducting inventory audits, charging and maintaining event tech, and tracking consumables • Printing, assembling, and labeling all onsite materials such as badges and signage • Uploading and organizing event photos, videos, and documents using strict naming conventions • Updating attendee data, no-shows, and delivery feedback in Salesforce and internal reporting tools • Performing venue walkthroughs and documenting operational details for future use • Briefing contracted onsite staff on expectations and responsibilities Preferred Background & Skills: • Prior experience working conferences or multi-day professional events • Familiarity with Salesforce or other CRM systems • Experience coordinating with venues, AV teams, or third-party suppliers • Basic floorplan diagramming or spatial planning exposure • Strong problem-solving skills in fast-moving, live environments • Comfortable working independently with minimal supervision