Event Operations Specialist

About the position Its focus is on data collection, analysis and management as well as translating data to actively support all event operations, with focus on the Philadelphia Flower Show. This position operates behind the scenes creating and documenting processes and seeking continued process improvement. Conduct vendor research and build out vendor network.Assist Senior Director of Operations with the show related labor planning and tracking process including collection, maintenance and input of labor data.Develop thorough understanding of union jurisdictions within the PA Convention Center.During Show set-up, show days and teardown, serve as onsite dispatch for key events team to ensure adherence to construction timeline and spot discrepancies.Support the post-show cost allocation process, in close collaboration with Associate Director of Exhibitions and Production and Senior Director of Operations as well as other PHS departments.Proactively handle any arising issues and troubleshoot any emerging problems during Show construction, Show days and teardown.Consult and collaborate with PHS staff on operations of other PHS events and projects to ensure operational efficiency and success.Requirements College degree strongly preferred or a minimum of 2 years of relevant work experience (event operations management, account management, customer service)Internet and Microsoft Office fluency with strong working knowledge of ExcelStrong organizational skill set with good attention to detailSolid analytical, critical thinking and problem-solving skillsComfortable with and open to using new technologyOwnership mindset and consistent delivery on commitmentsSelf-motivated, strong team player but with the ability to work autonomouslyAbility to coordinate across multiple departments and divisionsAble to manage multiple projects simultaneously and prioritize workloadAdaptable and flexible; Comfortable in a fast-paced environment; Ready for the unexpectedProcess and results-orientedCustomer-centric focus and skillsExcellent spoken and written communicationAbility to handle physically demanding work and long hours.