Event Planner Advanced (>6 years)

131 South Dearborn Street, #1, Chicago, IL 60603/Onsite... 6 months of contract with extension Job responsibilities: • Manage reception desk essential functions, greeting and directing clients, answering telephone calls, promptly returning emails, etc. • Submit facilities requests as directed by Planner; walk and inspect conference room setups • Support Event Managers with high level meetings; and stretch assignments as needed • Build working relationships with fellow colleagues, porters, audio visual and catering teams • Manage space issues; escalate unresolved issues to the Lead Planner • Adhere to standards of operations established for Conference Center • Join planner on pre and post con calls, aiding data entry • Check rooms making sure catering, audio visual and room sets match BEO • Aid planner to keeping track of Client Center inventory, standard purchases and invoicing • Manage space issues, escalate unresolved matters to manager • Cover reception desk essential functions; answering telephone calls, returning emails promptly • Master usage of EMS (Event Management System) to detail reservations, review in-coming requests and present proper reports aiding Room Concierge team. • Develop rapport with LOB admins and meeting contacts to learn about business needs while understanding the importance of meeting their expectations