Come join our family at In-N-Out Burger! This position is full time, in-office only. Responsibilities • Plan and operate international incentive trips , • Plan domestic meetings/incentive events , • Plan award travel trips on both a national and international level for managerial and senior level employees of In-N-Out Burger , • Research national and international destinations and means of travel, to include site selection, prices, passport and international travel requirements, tourism and customs , • Ability to travel internationally, for 1-2 weeks at a time , • Ability to be highly creative and plan 'once in a lifetime' trips , • Ability to recommend and select onsite activities and excursions for attendees , • Knowledgeable with booking travel and logistical planning , • Supply travelers with pertinent information and useful travel/holiday material, such as guides, maps, event programs, etc. , • Partner with creative team on program branding and collateral , • Develop and monitor travel budgets to ensure expenses are kept within established boundaries , • Attend incentive trips and provide on-site support and feedback to the team , • Develop event budgets, timelines, surveys, and all quarterly metrics as they relate to the department incentive program , • Provide exceptional customer service, but also derive the best value in terms of savings and service , • Assist the Events department with other company sponsored events Requirements • Bachelor's degree preferred, ideally in Event management, hospitality, or related field , • Minimum 3-5 years of incentive event planning experience , • Minimum 3-5 years of multi-day event planning experience , • Experience with In-house corporate event planning experience preferred , • A minimum of 3-5 years hands-on experience in all facets of incentive/award travel planning , • Experience planning national and international trips for large groups of employees, ranging from 50-2,000 employees , • Strong experience with online registration systems , • Proven history of providing outstanding customer service while proactively troubleshooting/problem solving , • Excellent communication and interpersonal skills , • Proven ability to negotiate, budget, plan and successfully manage a variety of events of 600 people or more , • Strong contract negotiation skills , • Exceptional on-site event operation skills , • Proven ability to work on multiple projects simultaneously while remaining organized, efficient and flexible , • Highly motivated self-starter , • Excellent written and verbal communication skills; communication with all levels of management , • Knowledge of Microsoft office software, including Word and Excel
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