Event Planning & Client Relations Manager

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Event Planning & Client Relations ManagerHospitality Clerical Auburn, AL, US2 days ago Requisition ID:
1468Salary Range:
$37,500.
00 To $45,000.
00 AnnuallyHospitality | Auburn, AL | Full-Time | Some Travel RequiredAbout UsPlan the Details.
Connect the Teams.
Deliver Great Events.
Event Planning.
Client Communication.
Hospitality.
Behind every successful wedding, concert, sporting event, or premium hospitality experience is a team that knows how to bring all the moving pieces together.
At Greenawalt Hospitality, we work with clients throughout the Southeast to plan and deliver memorable events.
From coordinating staffing and service details to managing event timelines and client expectations, our team plays an important role in making sure every event is prepared for success.
We're seeking anEvent Planning & Client Relations Managerwho enjoys organizing projects, communicating with clients, and working with different departments to bring events to life.
This position is ideal for someone who thrives on organization, enjoys building relationships, and can manage multiple priorities without losing sight of the details.
Job SummaryTheEvent Planning & Client Relations Manager coordinates the planning, communication, and administrative responsibilities associated with assigned hospitality events and client accounts.
This position works directly with clients to understand their event needs, develop service plans, communicate important information, and coordinate with internal departments to prepare for successful execution.
You'll help manage event schedules, staffing requirements, client requests, proposals, contracts, and other important planning details while maintaining positive relationships throughout the process.
Successful candidates are proactive, organized, and comfortable handling multiple events with different requirements and deadlines.
Key ResponsibilitiesClient Relationship ManagementWork directly with clients to understand event goals, expectations, and service needsMaintain professional communication throughout the planning and execution processBuild strong working relationships that encourage continued partnershipsHelp clients understand available services, operational considerations, and event requirementsRespond to questions, requests, and changes in a timely mannerProvide guidance and recommendations to help clients make informed planning decisionsEvent Planning & CoordinationCoordinate the planning and preparation of weddings, sporting events, festivals, and other hospitality functionsOrganize event timelines, service details, staffing needs, and logistical requirementsManage multiple event schedules and planning deadlines simultaneouslyReview and update event information as client needs and operational requirements changeConfirm that important event details are communicated before executionPartner with operations teams to ensure events are properly prepared and supportedAct as a central communication point between clients and internal departmentsProvide Staffing and Operations teams with accurate event information and updatesCoordinate planning discussions and communicate changes affecting event executionHelp resolve scheduling conflicts, service questions, and other planning challengesMaintain consistent communication with clients leading up to their eventsAssist with post-event follow-up and internal feedback when appropriateBusiness Development & Account GrowthHelp identify opportunities to expand services for existing clientsSupport repeat business through positive client experiences and dependable communicationAssist with maintaining relationships that generate referrals and new opportunitiesRecommend additional hospitality services when they align with clientneedsContribute to longterm client satisfaction and account growthPrepare event proposals, service agreements, invoices, and supporting documentationMaintain accurate event records, client information, and planning materialsAssist with processing payments and tracking accountrelated financial informationUpdate event management systems and internal planning documentsEnsure important event details and administrative records remain organized and accessibleSupport departmental reporting and administrative responsibilities as assignedProfessional Standards & AccountabilityMaintain Greenawalt Hospitality's expectations for professionalism, communication, and guest serviceFollow company procedures, client agreements, and venue requirementsTake responsibility for the accuracy and completeness of assigned event informationCommunicate proactively when challenges or changes ariseDemonstrate dependability, organization, and strong follow-throughHelp maintain positive working relationships between clients and internal teamsPreferred Qualifications2 or more years of experience in event planning, hospitality, client services, account management, sales, or operational coordinationStrong planning and organizational skills with the ability to manage overlapping deadlinesExcellent written and verbal communication abilitiesComfortable communicating with clients, vendors, and internal teamsStrong attention to detail and the ability to maintain accurate event documentationAbility to adapt to changing schedules, requests, and prioritiesExperience using Microsoft Office and event management software; familiarity with TripleSeat is a plusStrong customer service skills and a professional, solutionoriented approachFlexibility for occasional travel, evenings, and weekends based on event requirements$37,500$45,000 annually, commensurate with education and experience.
Health insurancePaid holidaysUber/Lyft SafeRide ProgramAdditional company benefitsTravel RequirementThis position involves occasional travel to support client meetings, event planning activities, and onsite event coordination.
Some.