Event Planning Manager

Join the Team at Hotel Lincoln! If you're passionate about hospitality, love a workplace with character, and want to be part of a team that delivers an unforgettable Chicago experience every day-Hotel Lincoln is where you belong. Available to solve problems and suggest alternatives, they directly serve group and catering customers by managing group room blocks, food and beverage logistics, and billing processes while driving upsell opportunities and re-booking group business for future dates. Coordinates with Sales, hotel departments and customers to ensure consistent, high-level service throughout pre-event, event and post event phases.Manages DDR/EO/BEO detailing in Envision and TripleseatServe as liaison between sales and customer throughout the event process, providing proactive support to solve problems and suggest alternatives.Recognizes opportunities to maximize BnC revenue by up-selling and offering enhancements to create outstanding events.Identify operational challenges and collaborate with hotel staff and customers to develop solutions.Manages banquet and catering meeting and event space for assigned groups through hotel departments.Comply with attendance rules and be available to work on a regular basis.Prepare for and attend all applicable pre-cons and post-cons.Arrange for VIP amenities to be delivered.Check on functions regularly as they are being executed for groups.Prepare and receive deposits, billing and payments.Collaborate with Executive Chef on menu planning to maximize revenue within customer budget.Collaborate with group sales on menu planning to maximize food and beverage revenues.Execute guarantee and cut-off policies.Create, review and revise rooming lists and VIP lists.Pre-check room setups, prior to arrival of the group.Know meeting room set-ups and capabilities as well as sleeping room configurations and types.Follow up on all turn-overs via telephone within 24 hours and written correspondence within 3 days.Participate in training, trade shows, field trips and community, industry and professional organizations to maintain high visibility in support of the achievement of sales and revenue goals. • Working knowledge of banquet department (sets, AV equipment, scheduling, menu Skills: Audiovisual, Billing, Budgeting, Catering Services, Communication Skills, Contract Analysis, Cook Dishes, Customer Relations, Customer Support/Service, Documentation, Event Management, Food and Beverage Industry, Leadership, Logistics Processes, Management Strategy, Market Segmentation, Menu Management, Microsoft Office, Multitasking, Negotiation Skills, Presentation/Verbal Skills, Problem Solving Skills, Revenue Growth, Sales, Sales Management, Team Lead/Manager, Time Management, Trade Shows, Up-Selling, Writing Skills