Event Planning Manager

Summary

Park Hyatt Washington is seeking an experienced leader to join the Sales, Events, and Marketing team as an Event Planning Manager. Not only will you be a part of an elite luxury service team, but you will get to be part of our hotel which was recognized by Travel + Leisure’s World’s Best Awards as a top 10 hotel in the world!

Key Responsibilities:

The Event Planning Manager is responsible for planning, coordinating, and executing group events contracted by the Sales team while delivering an exceptional client experience from pre-planning through event completion. The ideal candidate will be proactive, solutions-oriented, and committed to building strong client relationships by anticipating needs and resolving challenges with professionalism and the highest commitment to luxury service.

Duties will include but are not limited to:

Coordinate and plan meetings, events, and group functions


Serve as the primary contact for clients throughout the event planning process


Administer sales agreements, detailing food and beverage, audiovisual, and event requirements


Work closely with Sales, Operations, Culinary, and other departments to ensure successful event execution


Communicate event details, timelines, and special requests to all relevant teams


Conduct site tours for groups and clients


Monitor events and address client needs or concerns


Maintain accurate event records, contracts, and documentation in Hyatt systems


Review and reconcile event billing with clients and the Finance team


Manage room blocks and billing instructions


Attend and lead event planning and group resume meetings


Meet or exceed annual revenue and service goals


Other duties as assigned

Salary:

Starting salary range is $65,000 - $90,000 plus bonus eligibility, depending on experience.

Benefits:

Medical, dental, and vision insurance at 30 days


Free Room Nights, Discounted Room Rates, and Friends & Family Room Rates


401(k) retirement matching plan (up to 4%)


Paid time off


Tuition reimbursement


Employee stock purchase plan


Tuition reimbursement


Paid family bonding time and adoption assistance


Complimentary employee meals


Discounts at various retailers – Apple, AT&T, Verizon, Headspace, and many more!

Qualifications:

Previous event planning or event coordination experience, luxury setting preferred


Strong communication, problem solving, organizational, and computer skills


Ability to work flexible schedules, including evenings, weekends, and holidays, as needed


Self-motivated with commitment to delivering exceptional guest and client experiences


Ability to manage multiple priorities and work effectively in a team-oriented environment